Pair Radio Packs

CrewCom Radio Packs (RPs) must be paired to a BaseStation before they can operate on a system. Once RPs are paired to a BaseStation, this process does not need to be done again unless the RP is being paired to a new or different BaseStation (for example, after a replacement is made for repairs) or unless the RP’s radio settings have been changed (for example, radio band).

A maximum of six (6) RPs can be paired to a single BaseStation in Normal Operational Mode, and a maximum of sixteen (16) RPs can be paired to a single BaseStation in High Density Operational Mode. In High Density Mode, up to four full-duplex RPs can talk at once. If the maximum number of pairings is achieved, old pairings will need to be deleted at the BaseStation before new or replacement RPs may be paired.

The Operation Mode must be changed in CrewWare for RPs and RTs to use High Density. For more information on modes, see Operational Modes (Normal and High Density). See System Configuration Menu for instructions on how to change the mode of devices.

Pairing Process

Changes to the Radio Band and Operational Mode in the BaseStation Menu will require re-pairing RPs in order to change to the newly selected setting.

A Radio Pack (RP) may be paired with or without installing a battery. The BaseStation will provide power to the RP during the setup process. If no battery is installed, the RP will shut off as soon as it is disconnected from the BaseStation.

During the pairing process, do not disconnect the RP until you are instructed to do so. Prior to step 1, be sure that the antenna is connected to the BaseStation to which you are pairing, and be sure that the BaseStation is powered on. To pair your RP, use the following steps:

  1. Connect a USB-to-Micro-USB cable (USB-A to USB-C for CRP-C12) from the CU to the device (micro/USB-C end goes into the RP’s USB port). The RP will power on by itself.
  2. Follow the prompts that display on the BaseStation LCD.
    1. Your RP must match the system firmware version. The system will check that the RP firmware version is compatible. If it is not, disconnect the RP and update its firmware using the Firmware Updater Application and connection to your PC.
    2. If the firmware is compatible, the pairing process will automatically continue.
  3. Wait for the Pack settings to load. The BaseStation LCD will display a “Pairing Complete” message and the Pack’s name (e.g., “Pack 01”) when finished.
  4. Disconnect the USB cable from the RP; it will power off automatically after a few seconds.
  5. Turn the RP back on and wait for it to log in to the system. When an RP is logged in, it will display on the BaseStation home screen. The RP is ready for use.
  6. Repeat steps 1–5 until every RP is paired.